Content Designer
Refine product language so prompts, empty states, AI responses, and recovery paths keep users moving.
Location
Remote

Team
Product

Type
Contract

Level
Senior

Role details
About the role
You’ll refine the language users rely on at the most important product moments: onboarding, empty states, AI responses, explanations, and recovery paths. The work is less about clever copy and more about clarity under pressure.
What you’ll do
Audit and improve product language across key flows, write interface copy for new features, and develop principles for how the product explains intelligence, uncertainty, and next steps. You’ll work closely with design and product to make language part of the interaction model, not an afterthought.
You’ll help simplify onboarding, clarify AI behavior, improve error and recovery states, and make sure the product consistently tells people what is happening, what changed, and what they can do next.
What we’re looking for
You have strong content design or UX writing experience, especially in complex software products. You’re precise, collaborative, and comfortable shaping language inside evolving product systems. Bonus points if you’ve worked on AI, data-heavy, or workflow automation products.
Apply here
Salary
Contract rate